With the slogan “Innovative Services for the 21st Century” international researchers and practitioners met at the 25th Annual RESER Conference (www.reser2015.dk) in Copenhagen from September 10th to 12th and discussed new trends in service management and engineering. The T-REX project took the opportunity and presented the Service Engineering reference framework, which has been developed in the project. It provides structured approach how to design or redesign services in manufacturing companies.
In the DOCUMENTS section of this website you can download the full paper (in English).