Every two years, the prestigious International Conference on Production Research (ICPR) offers engineers and researchers a platform for professional knowledge sharing and discussion. At this year's conference from August 2-5, 2015 in Manila (http://www.piie.org/icpr23 ), the T-REX project was honored with an Outstanding Paper Award for their article entitled “Smart services in manufacturing companies” which was written by Hans-Joerg Bullinger, Thomas Meiren and Rainer Naegele, where is introduced T-REX framework for the development of smart services.
The term “smart services” refers to service products such as mobile applications, IT-based services and sharing services. In order to function, these smart services rely on continually advancing machine intelligence, and the universal digitalization of work processes. By using the Internet to connect to internal and external value chains in this way, companies can offer their customers higher quality and more specifically targeted services. At the same time, new and often cloud-based platforms simplify the development, provision and control of services.
In the DOCUMENTS section of this website you can download the full paper (in English).
http://t-rex-fp7.eu/index.php/documents/doc_download/537-icpr-smart-services-in-manufacturing-companies
